Amadeus has proved the commercial success of Amadeus Pro Web within the UK market. With a number of customers, including Priceline Europe, now utilising Pro Web, the system has become an invaluable tool for agents and those operating online.
Amadeus Pro Web is a browser-based front office system, providing agents with access to the Amadeus system without the expense of implementing a leased line connection. The solution, ideally suited to any growing business or Internet venture, provides the agent with up to the minute information at the click of a mouse. This means that agents are able to reduce the costs associated with running a business, whilst providing customers with real-time reservations and information.
Marc Puttock, Director of Fulfilment, Priceline Europe, sees the product in the following way: “Priceline Europe is a technology driven, customer focused, e-commerce travel business that offers real quality of service and savings to our customers. Priceline Europe deploys technology capable of enhancing the customers` experience via innovative products and an excellent quality of service. Part of this process is ensuring that the information we provide is the most up-to-date available. Amadeus Pro Web has provided us with an easy-to- use tool to aid us in this process.”
“Amadeus Pro Web is rapidly establishing itself as one of the key tools available in the travel market today,” commented Mark Lewsey, UK marketing director, Amadeus. “To maintain a full time connection to a GDS can, for the new business or smaller enterprise, prove a costly task. Amadeus has been quick to recognise this problem and to provide a service which allows the growing business to experience the functionality of the GDS in a way which is better to suited to its business needs. At Amadeus we are committed to acknowledging the diversity of the travel industry and, in so doing, to developing a range of products capable of targeting its differing needs.”