Ryanair could remove all its check-in desks by as early as the end of this year in an effort to cut costs even further.
Chief executive Michael O’Leary said the savings would be passed on to passengers in the form of lower fares.“All we will have is a bag drop where passengers can drop off their luggage, otherwise everything will be done online. Ultimately, we want just one in five people to check in luggage,” he told The Telegraph.
The Irish entrepreneur also said that baggage fees, which costs ?19 for a return flight, may also be cut when all check-ins are made online. However he warned that the charge for those that exceed the 15kg limit for a checked-in bag (currently ?14 per kilo) could rise further.
Ryanair claims that currently only one in four people check in a bag on its flights. The airline expects up to 67 million to fly with it this year.