British Airways could face a multimillion-pound legal action from passengers traumatised by last month’s crash landing at London Heathrow airport.The report in the London Evening Standard said that some passengers now claim they have a fear of flying and hearing problems and are angry that they were left beside the plane for up to 20 minutes despite fears it could explode.

BA has started a damage limitation exercise in the wake of the incident on flight 038 from Beijing on 17 January, said the report.

BA has phoned passengers to offer a free 45-minute flight above London to help them overcome any future fear of flying as well as free counselling, said the story.

The report said passengers are limited to £85,000 each for mental trauma, but added that the sums would be much higher if BA is found to be at fault.
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