Flight Support is setting up a new base at Aberdeen Dyce Airport, its first in Scotland and its first BAA-owned airport. Coincident with its move into Scotland, Flight Support, which will mark its third birthday in January 2008, adds the UK’s largest low cost carriers, easyJet and Ryanair to its customer base, with their flights to London Luton and Dublin, respectively. It will also look after Flybe, the largest regional low cost carrier and its flights to Belfast City, Birmingham, Exeter and Leeds. At Aberdeen Flight Support will be turning around over 60 flights per week, which is set to almost double regular scheduled departures per week in summer 2008.
In addition, it will look after the seasonal services of VLM Airlines plus freight operations for DHL. Fight Support is also in negotiations with other established carriers that would enable it to expand the locally-based workforce.
Flight Support is taking an initial approximate 48 former Servisair staff to help run the operation which will be overseen by existing Flight Support management headed by Gary Jenkins. This will be part of a total £0.5m investment by Flight Support at Aberdeen. This will enable Flight Support to handle full ramp operations and passenger handling, 24 hours a day.
“We are delighted to move into Scotland and to work with BAA for the first time,” said Brett Turner, CEO of Flight Support. “It has also come at an opportune time for us, having stated our intention 18 months ago to expand our number of bases over the next few years. We have worked closely with Servisair in the run up to the start of this contract and both they and BAA have been extremely supportive.”
“I am delighted to welcome Flight Support to Aberdeen Airport,” said Managing Director Kevin Brown. “We have a terrific handling team in place already and Flight Support brings a wealth of expertise to the operation here. We look forward to working with them and continuing to deliver the very best service to our passengers and airline partners.”
Flight Support, headquartered on the Isle of Man, is established at Isle of Man Ronaldsway, Manchester, Liverpool John Lennon and Coventry Airports. It looks after a host of scheduled and charter carriers including Flybe, Flyglobespan, Thomsonfly, Monarch, EuroManx and VLM Airlines.
Since it was founded in 2005, Flight Support has set out to offer a fresh, ‘can do’ approach for all its customers. “We go all out to try and exceed customer expectations and believe the attention is in the detail,” according to Brett Turner. As a former airline customer, Brett has been intent on delivering what he wanted from a handling company. He has worked in senior operations roles with Manx Airlines and its successor British Airways CitiExpress. He was COO of EuroManx before establishing Flight Support in January 2005.
Flight Support is independently-owned by cabin interior maintenance and support services organisation Airbase Interiors, headquartered at Crawley, near London Gatwick. Airbase is a supplier to major UK and international airlines and shares Flight Support’s ethos for its strong commitment to customer service. Airbase Interiors and Flight Support joined forces in July this year. Combined, the companies are set to turn over a minimum £15 million in 2008. The Flight Support Group embraces a workforce of more than 400 people.