SriLankan unveils online check-in

SriLankan Airlines’ passengers no longer need to queue up to check-in at Colombo’s Bandaranaike International Airport, with the launch of the airline’s On-Line Check-In facility.Passengers even have the luxury of choosing their own seat on the aircraft, through the easy to use system.

Nigel O’Shea, Head of Service Delivery, said “On-Line Check-In is a major initiative that is part of our ongoing project to improve the convenience for everyone travelling on SriLankan Airlines. It allows our passengers to select the seat they would like before they come to the airport, and it considerably reduces the time spent in the check-in area.”


The facility will initially be for single sector travel (direct flights without stopovers) from Bandaranaike International Airport (BIA) to 31 of SriLankan’s destinations throughout Europe, the Middle East, the Indian Subcontinent, Southeast Asia and the Far East. It will next be extended to multiple sector flights, and will also be introduced worldwide at the airline’s other points of departure for flights into BIA and other destinations.

Kamal Nanayakkara, Head of IT, said: “On-Line Check-in has already been proven elsewhere in the global airline industry, and we are confident that our passengers too will benefit immensely by it. It can be done from your home, office, or even on the move through your laptop and very soon with the hand phone. This is in-line with IATA initiatives for simplifying the business where BIA Check-in system was recently upgraded to accommodate barcode boarding passes for the benefit of all operating carriers, thus joining the very few airports in this region having this capability.”



On-Line Check-In opens 24 hours before a flight and continues up to 2 hours before a flight. One could even check-in groups of passengers, if the required information and reference numbers are available.