Holiday-Rentals adds protection

28th Sep 2007

Travellers booking private holiday homes direct from owners on can now do so with increased confidence and protection, thanks to the new ‘HomeAway Rent with Confidence Guarantee’.

With this guarantee, sets a new industry standard by becoming the first holiday rentals website in the UK to offer travellers protection against payments made to advertisers on its website, free of charge. Currently listing over 40,000 properties worldwide, is the UK’s largest and most trusted holiday rentals website. As demand for holiday rentals continues to grow, the HomeAway Rent with Confidence Guarantee represents the next step in’s ongoing commitment to provide the safest marketplace for holiday home owners and travellers alike.

Private holiday rentals are a booming trend because they provide space, privacy, flexibility, authenticity and up to 40% savings on travel agent prices. Last year nearly a quarter of all overseas holidays were taken in private holiday homes, most booked direct with the owner online2. owes its leadership position in great part to its ongoing commitment to ensure the legitimacy and quality of properties advertised on its site. However, as with all e-commerce, some consumers have reservations about trading online. The Guarantee provides tangible assurance that they are covered for up to £2,500 (€3,600) in rental fees per holiday home booked in the unlikely event the listing is not legitimate.

“At, where we have a large staff dedicated to assuring the legitimacy of properties and maintaining the highest levels of trust and safety on the site, we know that fraud is extremely rare and are happy to provide peace of mind to travellers with this additional guarantee” says Alexis de Belloy, managing director for

In addition to offering the Guarantee, recommends travellers take a proactive approach to protecting their travel investments. De Belloy adds, “There is no better way to avoid surprises than asking the holiday home homeowner plenty of questions. We also recommend that renters use safe methods of payment and insist on contracts that clearly specify deposit and cancellation policies.”


To benefit from the HomeAway Rent with Confidence Guarantee, all travellers need to do is register their trip via after they have found, booked and made a payment for the holiday home of their choice. Terms and conditions apply and are detailed on the website.’s parent company HomeAway, Inc. has also launched the HomeAway Rent with Confidence Guarantee on its leading websites in the USA ( ), France ( and ) and Germany ( ). HomeAway, Inc. is the world leader of the online holiday rentals market. Together, the HomeAway websites list over 240,000 properties worldwide and attract over 100 million travellers each year.


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