The new Terminal 3 at Abu Dhabi International Airport is to
follow the lead of Terminals 1 and 2 to benefit from check-in and baggage
reconciliation systems provided by SITA.Georges Hannouche, CEO, Data Processing Systems, Abu Dhabi, said, “We were keen
that when we found ourselves once again equipping a new terminal at Abu Dhabi
International Airport that we should do so with advanced and proven IT systems such
as the SITA solutions already in place in Terminals 1, 1A and 2.
“We look forward to working again with SITA to complete this exciting project that
will enable passengers, airport management, airlines and other partners using
Terminal 3 to enjoy the benefits of the highest international standards in IT and
SITA is to provide its industry leading systems including AirportConnect CUTE
(Common Use Terminal Equipment) check-in service, Baggage Reconciliation System
(BRS) and Departure Control System. These are all part of the Special Airport
Systems’ package that DPS will be providing to Terminal 3, as a subcontractor to
Murray Roberts/ Al Habtoor JV.
SITA will both install and maintain SITA’s CUTE system; SITA’s BagManager
service for baggage reconciliation; PassengerHandler, a common language facility
designed for airline and handling agent staff to process passengers at the check-in
counter more efficiently; and SITA’s leading departure control system, MaestroDCS
Local. These solutions are designed to help optimise resources by reducing flight
delays, increasing passenger satisfaction and lowering baggage-handling costs.
Hani El-Assaad, SITA Regional Vice-President, Middle East and Turkey, said: “We
are delighted to be working again with DPS on this project at Abu Dhabi
International Airport and to be able to contribute to the on-going development of
the UAE’s transport infrastructure. We look forward to supporting Abu Dhabi
International Airport in its goal of offering travellers a state-of-the-art facility
that will simplify and speed up their journey.”
SITA’s AirportConnect CUTE platform, based on industry standards, will operate on
75 workstations based in Terminal 3. The shared common use check-in platform will
enable every desk in the new terminal to be connected to each airline’s departure
control system, helping to maximise the use of the airport’s resources.
SITA currently manages some 30,000 CUTE workstations for 285 customers in more than
200 airport locations worldwide, checking-in an estimated 580 million passengers a