Worldspan has increased traveller services through its popular My Trip and More online itinerary solution, offering travellers advanced online check-in capabilities on participating airlines. Clients of Worldspan subscribers receive an e-mail 24 hours in advance of their flight times, advising that they can check in via the Internet, print a boarding pass and avoid airport lines the next day. Check-in is completed by clicking the link provided in the e-mail, or via a link in the traveller’s personalized itinerary display at the My Trip and More Web site (mytripandmore.com).
Midwest Airlines is the charter participating airline with additional carriers planned. The feature is available to all travellers whose itineraries are booked by Worldspan’s travel agency, corporate and e-commerce customers who use the My Trip and More Web site as an added itinerary service for their clients.
“Online check-in through My Trip and More supports Worldspan’s drive to deliver new technologies that are exceptionally customer service-oriented,” said Sue Powers, Worldspan chief information officer and senior vice president - Worldwide Product Solutions. “This feature complements the services our customers already provide to travellers, streamlines processing at airports on behalf of our airline customers, and is a welcome feature for time-pressed travellers.”
“Midwest Airlines is pleased to provide customers the ability to check in online through Worldspan’s My Trip and More itinerary platform,” said Carol S. Reda, Midwest Airlines’ director of Distribution and E-commerce. “This technology is proving popular with our travellers, who appreciate the convenience it offers.”
Worldspan’s My Trip and More Web site is in use by travel agencies, travel Web sites and corporate travel departments globally, including business travellers who book trips online using the Worldspan Trip Manager® XE self-booking tool. Once an itinerary is booked in Worldspan, the traveller receives an e-mail and link to the My Trip and More site, where the personalized itinerary is graphically displayed, including all air, car rental and hotel segments. Travellers can download and print itineraries, and e-mail them to others who need to be kept informed. The site is accessible from the road 24 hours a day to confirm itinerary details, obtain revised itineraries and access information about points of interest, weather, restaurants and other destination information.