Concur deploys Worldspan repricing tech

Worldspan and Concur have jointly announced the deployment of Worldspan Rapid Reprice technology through Concur(R) Cliqbook Travel, a premier global travel booking tool.  The implementation involves another industry first for Rapid Reprice, marking the first time a ticket repricing solution will become available for use across multiple global distribution systems (GDS) through an online booking and corporate travel management solution.  The announcement was made here today at The National Business Travel Association (NBTA) International Convention & Exposition.

  “As the leading provider of travel and expense services, Concur is continually innovating to meet the needs of our clients,” said Rajeev Singh, president and chief operating officer for Concur.  “By seamlessly integrating Worldspan’s powerful Rapid Reprice technology for automating the ticket repricing process with the industry’s most trusted travel and expense solution, Concur is now the only provider able to offer companies the ability to quickly and easily change their reservations—regardless of what GDS they use.  Available at no additional cost to all of our clients, this technology cuts manual processing time for our travel agency partners, allows their corporate clients to more cost-effectively manage itinerary changes, and it gets business travelers quickly on their way.”

  “Our corporate clients using Concur Cliqbook Travel are now able to make itinerary changes online, which affords them enhanced operational efficiencies and significantly lower transaction costs,” said Winston Rich, director of Information Technology for Travel Inc., a leading full-service travel management company and fulfillment partner for Concur.

  “Twenty percent or more of travel itineraries change after they are ticketed, and according to corporate travel managers, the inability to process revised itineraries through their online booking tool inhibits them from achieving higher online adoption among their travelers,” said Andrew Cuomo, Worldspan vice president—Account Management.  “Worldspan and Concur are removing this roadblock for corporations using Concur Cliqbook Travel, and presenting substantial cost savings through accurate and reliable automated processing through Rapid Reprice.  Corporate travelers can now easily accomplish a refund or exchange online, rather than through a more costly and time-consuming call to accomplish the same transaction.”

  In one transaction, Rapid Reprice gathers old and new fare and rule data, and returns a new, accurate ticket price in seconds, including appropriate fares, taxes, additional collections or refunds, and applicable penalties or administrative fees.

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  Concur’s unified travel and expense solution is truly unique, combining the ease-of-use and flexibility of the leading corporate travel booking tool with the power and control of the world’s most trusted expense reporting solution—all in one seamless travel and expense management service.

  Concur serves thousands of corporations, their business travelers and partner travel agencies worldwide.  Worldspan Rapid Reprice is the global travel industry’s first and most advanced automated solution for repricing and reissuing airline tickets when itineraries change.  In addition to being the first solution of its kind to perform across multiple GDSs through a corporate online booking tool, Rapid Reprice was also first to be implemented through the multi-GDS platform of a travel management company and first to be deployed by major airlines.  Rapid Reprice technology is in use by travel agencies, airlines, corporations and several of the world’s leading travel Web sites.
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