Amadeus has signed an exclusive deal with
Wandrian, a global rail specialist, to distribute rail content to travel
agents outside Europe who want to book rail globally. Through the
advanced web-based system Amadeus RailAgent, travel agents outside
Europe will have online connectivity and tools enabling them to book
global rail passes and point-to-point tickets for travel in Europe, the
US and Canada, Australia, New Zealand and India.
Amadeus RailAgent will offer high-speed trains and scenic trains such as
Eurostar, Trenitalia, BritRail, Thalys, TGV, ICE, VIA Rail and Rail
Australia. Agents also earn generous commissions by accessing the widest
selection of global rail passes on the Amadeus display. Popular rail
passes include Eurail, BritRail, Amtrak, VIA Rail, Japan Rail, Australia
Rail and more. Amadeus RailAgent is integrated into the travel agent’s
back-office system for tracking, accounting and billing purposes.
“The site enables our travel agency to view multiple rail providers and
passes which provides us with an opportunity to offer more schedules
with pricing options and general information at our fingertips. We
really feel that the Amadeus solution will enhance our rail offering to
our customers,” said Mary (Dutch) Shumate, The Travel Tree, Miami, FL.
Amadeus gives travel agents access to a comprehensive range of rail
content including availabilities, schedules, maps, images, destination
and local weather information. The user-friendly interface includes a
state-of-the-art rail planning tool, which allows travel agents to
produce a customised itinerary for travellers; the system also allows
booking and payment for inter-modal itineraries (combining air, rail and
car) in the same platform. These features enable agents to offer
complete and tailored service to each customer, enhance satisfaction,
and increase customer loyalty.
“Providing innovative e-commerce solutions that facilitate the
distribution of rail tickets is an integral part of our strategy and we
feel that this partnership with Amadeus will bring travel agents a
rounded solution to enable the effective sale of rail tickets while
fulfilling their back-office needs,” says Bret Gordon, CEO of Wandrian.
Albert Pozo, Managing Director, Travel Services & Leisure, Amadeus,
stated: “The agreement with Wandrian is testament to our dedication to
provide sophisticated IT solutions to travel agents worldwide. This
specific solution will allow travel agencies outside Europe to be able
to book rail content worldwide, which had been a difficult challenge in
the past. As the rail market is an important growth industry, it is
vital that we provide travel agents the choice and tools to effectively
serve their customers.”