JetBlue Airways has been recognized with the prestigious Airbus Award for Operational Excellence. The award honors the low-fare, low-cost airline for having the world’s best A320 technical dispatch reliability among carriers with a fleet size of more than 50 aircraft. JetBlue received the award at the biennial Airbus A320 Family Symposium in Bangkok, Thailand, where it was also recognized for having the highest daily aircraft utilization of any Airbus A320 operator.
This is the third consecutive time JetBlue has been recognized by Airbus for its fleet reliability—once in the category of airlines with 50 or fewer aircraft, and twice in the category of airlines with more than 50 aircraft.
“High reliability and high aircraft utilization are key components of JetBlue’s low-cost carrier model, so we take great pride in our third consecutive award for industry-leading technical dispatch performance,” said Dave Barger, JetBlue’s President and CEO. “Our Tech Ops crewmembers bring tremendous value to the JetBlue Experience and rightfully take great pride in their work.”
JetBlue currently operates 102 Airbus A320 aircraft, and continues to take regular delivery of the modern, fuel-efficient jets as it grows its fleet and expands service from focus cities in New York, Boston, Fort Lauderdale, LA/Long Beach, and Washington, DC.
In an effort to increase customer comfort, JetBlue recently removed one row of seats from its A320 fleet, increasing seat pitch to 34-36 inches between rows—the most legroom in coach of any airline. The low-fare, high-frills airline continues to put customers first as it expands its live entertainment offerings to include at least 100 channels of XM Satellite Radio at every seat on its A320 fleet, complementing the existing 36 channels of free DIRECTV(r) programming it offers every customer.