Empirix which helps organisations adopt complex communications solutions, has landed Cosmos, the UK’s largest independent tour operator, and Monarch Airlines as new customers. UK tour operator Cosmos and low-cost airline Monarch choose Empirix for web application testing; Companies ensure best possible online customer experience
The two businesses, which are both part of the Monarch Travel Group, have announced plans to invest substantially in the performance of their web applications, in an effort to ensure a top-rate experience via their websites for every customer, every time.
Both Cosmos ( www.cosmos.co.uk ) and Monarch ( www.flymonarch.com ) are deploying Empirix’s e-TEST suite product to test new web applications, including those delivering up-to-the-minute news, the latest holiday and flight deals, and online booking, to ensure a flawless experience for consumers.
The two companies will also use Empirix’s managed testing service, e-LoadExpert, to easily and rapidly test the performance and scalability of their web applications under heavy user load, to ensure that transactions are completed quickly and accurately. In an e-LoadExpert engagement, Empirix professional services staff use e-TEST suite to simulate hundreds of thousands of concurrent users, executing real business transactions to analyse the performance of Web applications under high traffic volume. During the test, the team also monitors the performance of back-end application infrastructure to identify bottlenecks and help tune application performance.
Andy Buchanan, European Director for Empirix said, “We are thrilled to have won these top consumer travel organisations as clients. We’re looking forward to working with Monarch and Cosmos to ensure they have the best performing websites on the market.”
Laurie Diffey, Group Head of IT Development comments, “The web is still the fastest growing distribution channel, and critically important to both the business and our customers. When browsing a website or making a booking we all expect the process to be seamless and stress-free. The methodical way in which Empirix execute their test scripts ensures that bottlenecks can be identified whilst still within the development lifecycle. Empirix has consistently demonstrated its ability to identify unforeseen issues, which can be addressed and resolved ahead of implementation. The Empirix testing has been a major factor in improving reliability, performance and confidence in our web sites.”