Amadeus steps up car rental system

Amadeus has made vehicle classification enhancements to its car rental distribution system in line with the recommendations of the Association of Car Rental Industry System Standards (ACRISS).

The adoption of the new vehicle classification codes will allow travel agents to benefit from a clearer classification system answering the car rental needs of their customers. In addition, Amadeus also implemented the introduction of pseudo codes, which reduce the amount of time an agent needs to spend searching within a specified group for vehicles such as vans or SUVs. New indicators have been incorporated into the display to clearly identify the search results that are exact matches to the search criteria, alternate vehicle availability and up-selling possibilities.

“The Amadeus system today represents a comprehensive new range of vehicle classification codes which increases the choice and efficiency travel retailers and car rental suppliers need in serving travelers worldwide,” stated, Albert Pozo, Managing Director, Travel Services & Leisure, Amadeus.

Jacqui Cahill, Car Product Manager EMEA, Carlson Wagonlit Travel commented, “Thanks to Amadeus’ enhanced car classification codes on the system, we are able to better identify the car renter’s needs, providing them with exact match offerings. Furthermore, we now have the ability to promote alternative higher group vehicles much faster and more efficiently.