The Coalition for Fair Access to Reservations in Europe is welcoming the launch by the European Commission of a formal public consultation on its proposed reform of the Code of Conduct for Computerized Reservations Systems and a timely reminder that the Code continues to apply until further notice.
The two-month consultation provides an opportunity for all stakeholders to contribute to the debate about the proposed reform of the CRS Code, which has governed the computer reservations systems industry in Europe since 1989. The CRS Code’s objective remains the same today as it was then: to protect European consumers and travel industry stakeholders against market abuse.
“We encourage airlines, travel agencies, corporate travel managers and consumer groups to add their weight to this consultation, which affects everyone who travels in Europe,” said Brandon Mitchener, executive director of C-FARE.
C-FARE’s members include Galileo and Sabre, Philips Electronics, Travel Overland, TUI4U, AERTiCKET AG, the Business Travel Coalition and Dutch Corporate Travel Association CORTAS.
“Europe’s CRS rules will be shaped by those who speak up,” said Mr. Mitchener. “If you or your business depends on fair and complete access to travel information then you should let the European Commission know how this reform could affect you.”
As proof of the value that the Code continues to deliver in protecting the availability of unbiased travel information, a letter sent by the Commission today to all airlines and CRSs active in Europe sends a clear signal that the Commission will continue to enforce the Code’s core protection for business and leisure travellers until further notice. The Commission reminded all stakeholders, among other things, that the Code requires all airlines “to ensure ‘that the data which they submit to a CRS are accurate, non-misleading, transparent and no less comprehensive than for any other CRS.’ The rule forbids airlines to withhold content from one CRS which they already provide to another CRS.”
C-FARE has prepared an online petition (http://www.c-fare.org/petition/) in English, German, French, Italian and Spanish to allow like-minded stakeholders to demonstrate their support for a reasonable reform of Europe’s CRS rules, which have stood the test of time and should not be entirely phased out until the market dynamics in Europe have changed enough to warrant such an evolution.