Online customers rate

23rd Feb 2007

Growing budget airline has been voted best airline by consumers visiting, the leading consumer review Website.

The no-frills airline beat out an incredible 170 plus competitors in the Airline Reviews category to win the award which is voted by consumers for consumers at the Review Website, one of the largest and most popular consumer review Websites.

The award is based on averages of ratings and recommendations submitted by members of Review Centre in 2006, and for overall ratings and comments featured on Review Centre. was recommended by 90 per cent of customers who reviewed the airline on Review Centre and the company received high ranking average ratings for its customer service, value for money and reliability.

In today’s very competitive market, scored highly for its flight punctuality, customer service, and value for money, beating an entire range of both budget and luxury airlines.


The main reason for being so successful in Review Centre’s annual survey of reviews was that consumers find the airline over and over again to be cheap but reliable in terms of getting them to their destination and home again on time and also the staff were continuously praised for going that bit extra to provide excellent customer service, above and beyond the price of the ticket.

Gaynor Holt, Chief Operations Officer at, said: “The praise given to by its customers once again goes to show that providing not only the best value but also the all important levels of customer service is appreciated by today’s consumers.”



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