Galileo India rolls out e-ticketing

19th Jan 2007

Galileo India is launching e-ticketing services for Indian’s domestic sector.
Galileo users can now issue e-tickets for domestic travel for flights departing from 11 cities (Chennai, New Delhi, Bangalore, Hyderabad, Kolkata, Mumbai, Ahmedabad, Nagpur, Pune, Goa and Bhuvaneshwar) to the six Indian metros (Chennai, New Delhi, Bangalore, Hyderabad, Kolkata and Mumbai). Galileo has taken this initiative to drive efficiency and convenience for passengers.
Dr Vishwapati Trivedi, CMD, Indian, said: “Indian is pleased to have chosen Galileo as its major GDS partner for paperless ticketing. e-tickets in association with Galileo will be issued for flights departing from 11 cities to the six metros. This initiative will not only help us simplify the business but will also result in extra convenience to passengers.”
On the occasion Mr Bruce Hanna, COO, Galileo India, said: “e-ticketing initiative will help travel agents enhance efficiency and productivity, as it will cut down ticketing requirements and consequently printing of flight coupons. Travel agents can focus on their core competency—travel consultancy and research, rather than issuing and delivering tickets.”
“e-ticketing will also eradicate ticket fraud and revenue leakage through automation of check in and ticket change control and the purging of lost and stolen tickets”, Mr Hanna added.
e-ticketing is a way of documenting a sale, both for the passenger and the airline. But rather than paper, the process uses a database to track the sale and use of tickets with the database stored and updated by the validating airline. All subsequent transactions including refunds, exchanges, check-in, void and settlement are in the holding database. The benefits of e-ticketing also include faster realisation of funds for the airline.



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