Thomas Cook has launched a brand new
offering for cruise customers: “Cruise Thomas Cook”. Under the new initiative, Thomas Cook is ensuring that regardless of how customers
approach the company for advice - via stores, telephone or online - they will have
instant access to the best possible information on all available cruises. Specially
trained experts are on hand in every store, via Cruise Thomas Cook call centres, and
behind the scenes at www.cruisethomascook.com.
Thomas Cook has access to the widest range of cruise holidays on the market, and as
a non-cruise provider its consultants are able to provide objective advice to ensure
customers find a holiday that’s perfect for their preferences and budget.
To mark the launch of Cruise Thomas Cook the company has produced a free guide to
cruising. Available at all Thomas Cook stores and by calling 0870 757 9000 or 01733
417272, the 32-page guide is an essential source of all cruising news and
information. Split into two sections, aimed at the first-time cruiser and cruise
connoisseur in turn, the guide is packed with advice on the latest developments,
destinations, highlights… even packing tips.
Jenny Ellis, Head of Cruise Thomas Cook said: “Cruise has become the 21st century’s
fastest-growing holiday choice. More than 1.2 million Britons will have enjoyed a
holiday at sea this year. Having advised on and arranged cruise holidays for 150
years, Thomas Cook is the perfect choice for customers looking to make sense of the
wide variety of options on offer. Earlier this year we launched The Thomas Cook
Cruise Academy, which will see 6,000 of our retail and sales centre consultants
qualify as cruise experts by the end of this year. We are confident every one of
them, as Cruise Thomas Cook specialists, will offer the best service and expertise
in the industry.”