Lufthansa unveils total online service

Lufthansa passengers now have the possibility to make all flight preparations
online and in advance of their journey, from the choice of a flight via the booking right
through to check-in and printing of their boarding card.The only requirements are an electronic ticket (etix),
internet access and a commercially available printer. Lufthansa passengers, who are
in possession of an online boarding card and are only travelling with hand baggage,
can make their way directly to the security control and thus have greater
flexibility and time to spare. For travellers with luggage, at most Lufthansa
stations separate baggage acceptance desks are available to them where they can
check-in their baggage quickly and conveniently.

The production of the boarding card is child’s play for the customer: after checking
in on the Internet at, another window
opens automatically on the PC’s monitor with the online boarding card. With a click
this can be printed out. The printed card contains all the flight-relevant
information like name of the traveller or flight number as well as a 2D barcode for
the purpose of authentication and for right of access right to the gate area. Online
check-in and printout of the online boarding card are possible for all departures on
the same day as well as from 18.00 hrs., for all departures on the following day.


Initially, the online boarding card will be available on all flights between
Frankfurt, Munich, Hamburg, Düsseldorf, Stuttgart, Berlin, Cologne and Hanover. As
of next year, the service will be extended to further flights within the worldwide
route network.