Airlines were ripping off passengers by continuing to charge fuel surcharges on domestic flights despite the drop in oil prices, according to a new survey.
The survey, conducted by online travel directory TotalTravel.com was held over three weeks and asked whether airlines’ fuel surcharges for flights were fair, considering the recent fall in fuel prices.
An overwhelming four out of five respondents (80 per cent) thought that airlines were ripping customers off by not reducing the surcharge.
Only one out of five respondents (20 per cent) believed fluctuating oil prices and fuel surcharges were a reality of modern travel.
“The price of fuel has dropped dramatically in recent months and there should be no reason why fuel surcharges on domestic flights are not reduced,” TotalTravel.com global marketing manager Paul Fisher said.