Indian Airlines, Amadeus ink deal

Amadeus is inking a special agreement with the national carrier ‘Indian.’ Which will make Indian’s pure domestic flights bookable and ticketable on Amadeus in India.With this unique facility travel agents and bookers on the Amadeus system in India can directly book all IC domestic flights including pure domestic bookings. Furthermore, all bookings and transactions would be in real time on the highest level of access enabling bookers to give seamless and efficient service to their clients. The decision by Indian to select Amadeus is a strategic step as it provides them with a wider distribution network and enables the airline to be more competitive in terms of expanding customer reach and enhancing sales efficiencies and services.

Elaborating on its agreement with Indian, Ankur Bhatia, Managing Director, Amadeus Indian subcontinent, said,  “As travel technology experts, India is a significant market for Amadeus, given the tremendous potential and dynamic growth of its travel sector. Driven by technological innovation at every step,  we are committed to providing the widest travel content to travel professionals through our distribution system, and the implementation of this prestigious project is a key move towards this objective”. We are delighted to work and support Indian in their journey towards achieving growth, expansion and customer satisfaction in this market.”

Commenting on this partnership, Dr. Vishwapati Trivedi, Chairman & Managing Director, Indian said, “Delivering first-rate customer experience right from the travel planning phase till one makes it to the desired destination, without compromising on quality has been the mantra for Indian. It is a known fact that Amadeus India is the largest and the leading GDS in the Indian subcontinent and our tie-up with them in the region is another step towards this commitment. With Amadeus our reach will further extend to the vast network of travel agencies across the globe and will enable us to provide our end customers superior service, new value added services as well as increases our sales”.

“Indian’s adoption of the Amadeus technology will help increase their distribution channels significantly,” said David Brett, President, Amadeus Asia Pacific. “Through our wide distribution network, it will guarantee them with an edge against their competitors.”