Doubletree Hotels has announced that the Doubletree Hotel Historic Savannah in Georgia has been awarded the Doubletree CARE Cup for their team commitment to excellence in customer service during the second quarter of 2006.The Doubletree CARE Cup is a traveling award that is presented quarterly to the top hotel among more than 180 Doubletree hotels across the United States, Canada and Latin America.
The CARE Cup was presented on Thursday, November 2 by Dave Horton, senior vice president - brand management for Doubletree hotels, to kickoff a special celebration held at the hotel during which Mark Stratton, hotel general manager, recognized the hotel’s employees for a job well done.
Doubletree’s CARE Cup symbolizes every Doubletree hotel’s continuing pledge to guest service and satisfaction. All Doubletree hotels participate in the brand’s CARE program. Each Doubletree hotel has a CARE Committee; a group of hotel employees selected to focus on guest service improvements, community service coordination and enhanced employee satisfaction. Four times per year, each Doubletree hotel CARE Committee provides evidence of their activities and achievements, resulting in a presentation of the traveling CARE Cup to the top scoring Doubletree hotel.
“Every one of our team members at the Doubletree Hotel Historic Savannah understands our goal of providing warm and professional service to our guests and fellow team members, while having fun and enjoying their working environment every day. Our guests recognize our hotel team as outstanding because they sincerely deliver exceptional service,” said Mark Stratton, hotel general manager. “We strive to provide an unrivaled standard of relaxation and personal service in one of the Southeast’s most desirable destinations, so that guests who stay with us for business or pleasure will remember the Doubletree Hotel Historic Savannah for their future travel plans and become our loyal customer for life.”
The prestigious CARE Cup began its celebrated journey in 1986. Although the CARE program was already firmly in place, the opportunity to host the CARE Cup challenged properties to operate on an even higher level and demonstrate their commitment to customer and team member satisfaction as well as community service. During its initial 10-year run several outstanding Doubletree hotels hosted this exquisite cup as a reward for their achievements. The CARE Cup was re-launched in 2002 to reward hotels showing their outstanding commitment to the CARE program, while simultaneously challenging other properties to operate on a higher, award-winning level.
The Doubletree Hotel Historic Savannah, in the heart of the largest National Historic Landmark District in the United States, the Savannah Historic District, is located steps away from the bustling City Market and a short stroll from the eclectic shops and eateries of River Street. The location of the Doubletree is perfectly situated for exploring the art, architecture, squares, and gardens of charming Savannah, and is easily accessible from Savannah / Hilton Head International Airport. Spacious guest rooms, suites, and executive accommodations boast all the comforts of home and modern amenities including residential style furnishings and complimentary wireless high-speed internet access. For business meetings, conferences, or luncheons, versatile meeting spaces can accommodate groups of up to 200.
The Doubletree Hotel Historic Savannah is located at 411 West Bay Street, Savannah, Ga. 31401. For more information or reservations, contact your professional travel agent or meeting planner, call the hotel directly at 912-790-7000 or visit the hotel’s website at historicsavannah.doubletree.com.