Air Arabia has turned three and announced that it will shortly launch its holidays’ division as part of its efforts to further augment its market reach and provide its customers with seamless quality travel and hospitality experiences. In a statement on its third Anniversary, the airline also announced 3 new destinations (Chennai, Thiruvanthapuram and Kathmandu) and that it will spruce up its fleet by adding one more aircraft in November.
The airline’s fleet, which started with two leased Airbus A320s on October 28, 2003, will comprise eight brand-new A320s with the new addition.
Since its launch three years back, Air Arabia has consistently delivered on its promise to provide high quality air travel at unbelievably low costs. The airline has also steadily spread its wings by unveiling new destinations across the region and the Indian subcontinent to become one of the leading budget airlines in terms of profit margin, innovation, reputation and operational excellence.
Talking about the milestone, Mr Adel Ali, CEO of Air Arabia, said: ‘It is a matter of great pride for us that we have achieved consistent growth over the last three years, which has seen us change the way air travel was perceived in this part of the world. In this period, we have initiated a lot of efforts to bring about a sea-change in air travel with our successful business model. We have always strived to deliver value to our customers by ensuring that our entire network has broad coverage at the lowest possible fares.’
He added: ‘On this historic occasion, Air Arabia would like to announce that it will soon unveil its holidays’ division, which will bring about a new dimension to our commitment to our customers, offering the very best in travel and leisure services. We will also remain steadfast to our pledge to offer our services to a wider base of customers by further increasing our destinations and frequency is aimed, extending an easier, affordable access to various cities.’
Starting with a single flight to Bahrain in October 2003, Air Arabia today flies to over 30 destinations across 18 countries, including recent announcements to add destinations like Chennai and Thiruvanthapuram in India, carrying over two million passengers. No mean achievement for a young airline like Air Arabia, which achieved financial breakeven in its first year of operations, followed by a record profits of Dh32.1 million in the second.
The airline was also conferred with prestigious industry awards, walking away with the customer-polled Silver Award for the Best Airline in the Middle East and North Africa in 2004 and 2005. This was followed by the Middle East eBusiness Portal of the year recognition at the 11th Middle East ICT Excellence Awards in May this year.
Earlier this year, the airline also introduced a new reservation system to facilitate customer access. Apart from its widely-used online service and call centres, the airline offers increased access to customers by opening up sales centres and through approved travel agents. Cash payment options have also been introduced at Emirates Post offices and select UAE Exchange outlets, initiatives which provide unprecedented access to many of its customers who prefer to pay in cash.
Current Air Arabia destinations include Aleppo and Damascus (Syria); Alexandria, Assiut and Luxor (Egypt); Amman (Jordan); Astana and Almaty (Kazakhstan); Bahrain; Beirut (Lebanon); Colombo (Sri Lanka); Dammam, Jeddah and Riyadh (KSA), Doha (Qatar); Istanbul (Turkey); Kabul (Afghanistan); Khartoum (Sudan); Kuwait; Chennai, Jaipur, Kochi, Mumbai, Nagpur and Thiruvananthapuram (India); Muscat (Oman); Sana’a (Yemen); Sharjah (UAE) and Tehran (Iran).
Fly Air Arabia to experience the best in regional air travel from quick and easy online booking to brand new Airbus A320 aircraft. Air Arabia offers tremendous opportunities to travellers who are looking for competitive fares, making air travel more convenient and frequent, while providing the lowest fares in the market with a strong focus on quality and service.