28 Vincci hotels across Spain and Europe will be equipped with Genesis, Quadriga’s market leading entertainment and internet services solution. The significant factors in deciding to migrate 3,647 rooms to the successfully proven Genesis solution were the wide range and choice of services available and support for 16 languages.
For Vincci Hoteles, providing superior quality of service and optimising guest satisfaction is paramount. In order to ensure this and an unforgettable guest experience, all Vincci hotels are equipped with ‘best-in-class’ products.
Offering support for 16 languages and a fantastic selection of on demand entertainment, including the latest blockbuster movies and popular music selections, Vincci hotels will be well equipped to meet the demanding requirements of its guests. In addition, Genesis will enable Vincci to offer its guests a state-of-the-art ‘better than home’ experience with a wide range of content and a high speed internet access service, allowing guests to connect via a fixed line connection to their laptop as well as via the TV.
Ian Crabb, Quadriga’s CEO, comments “We are truly delighted that Vincci Hoteles has selected the Genesis solution and are confident that it will enable them to provide that all important optimal guest experience and deliver first-class services. With over 100,000 Genesis rooms across Europe and the Middle East, Vincci Hoteles will benefit from our continued and ongoing investment in both product and support services, such as our unique NOC (Network Operating System), providing real-time proactive monitoring across all hotel room installations.”