Hyatt enhances online booking

3rd Oct 2006

OpenJaw Technologies will implement its internationalized XML based Web reservations platform, xRez, for the Hyatt Group, enabling Hyatt customers globally to make reservations for any of its hotel and resort properties using seventeen international languages.
OpenJaw has partnered with, the world leader in Web site localization, to provide dynamic translation of room type and rate plan information for Hyatt on the reservations site. The site is being hosted and managed by OpenJaw from its Dublin headquarters.
“We recognized that internationalization of our online booking service was a key strategic objective for us.  It offers us the opportunity to compete in local markets and reach a wider audience on a global scale. Our Asian sites, which are currently live, are already seeing a growth in their booking revenues with the new localized reservations facilities” said Joan Lowell, Vice-President Electronic Distribution, Hyatt Hotels & Resorts. “The partnership with OpenJaw Technologies and our translation partner,, provide Hyatt with a seamless managed service, with efficient day to day management of information changes and resulting translation updates.” 
OpenJaw’s SVP of Sales & Marketing, Declan McGuinness added, “The agreement is interesting in a number of ways for OpenJaw.  Primarily, we have secured a contract with another of the world’s leading travel brands, which as a leading hotel group, has enabled us to broaden the scope of our solutions into a new vertical market. In addition our business partnership and technology integration with enables us to deliver a proven multi-lingual solution for our clients. “


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