UniFocus has entered into an agreement to acquire LaborSage.By doing so, UniFocus creates the hospitality and service industry’s most comprehensive solution for all operational workforce scheduling needs.
UniFocus is the hospitality industry’s premier provider of Labor Management Systems (LMS). Under the Watson, RM brand, its LMS solution functions effectively across all segments of the industry from hotels to resorts to casinos as well as in other service businesses. It features volume-based scheduling that results in better customer service, reduced labor cost, less management time devoted to scheduling and sustained operational profitability. This is accomplished through the application of advanced, easy-to-use technology that has been developed for predictive forecasting, planning, schedule automation, reporting and evaluation. Its integrated budgeting system closes the loop for long term planning to day-to-day operational management.
LaborSage is the provider of the industry’s premier banquet and event labor scheduling software, EventSage®. Its event-based application engine technology is seamlessly integrated with Banquet Event Order Systems to schedule catering and meeting labor according to exact event needs. It does this through utilization of work content analysis for staff and equipment resources required to setup, service and tear down events. EventSage produces schedules that provide optimal service levels, along with increased operational efficiency and profitability.
Both Watson, R.M. and EventSage have proven to deliver a payback within a matter of months, while assuring continuous growth in financial performance. Additionally, UniFocus announced that George Schweitzer, formerly the President and C.E.O. of LaborSage, has been named a partner and will assume the role of Executive Vice President of Business Development. In this capacity he will lead marketing and business development activities for the company.
“The synergies created by combining these best-of-breed components of the UniFocus and LaborSage LMS technologies means we now offer the industry the most comprehensive labor management applications suite available in the market,” stated UniFocus’ Chairman and C.E.O., Mark Heymann. “Our solution meets the needs for delivering consistent service and optimal financial performance for all aspects of hospitality operations, no matter what the size or complexity. From our business partners’ perspective, they are assured of ongoing success and that they are working with an organization that continues to make significant advancements in this key operational systems area. Down the road, we plan to further integrate the technologies as well as other features, thereby delivering a Labor Management System, which coupled with our budgeting system, will remain that most advanced in the industry. I am most pleased to have George Schweitzer join our team here at UniFocus as we continue to drive and lead innovation in this key cost and service delivery area.”