Midland Mainline is trialling a new service, in conjunction with TheTrainline, that will enable passengers to purchase and print out their tickets from their home or office, eliminating queuing at station booking offices.Passengers using Midland Mainline train services to London St. Pancras will become the first rail passengers in the UK to have access to a new [email protected] facility.
The [email protected] facility allows Midland Mainline passengers to book train travel on midlandmainline.com, then print out an eTicket on their own printer. The printed booking can then be validated by either a member of station staff, or one of Midland Mainline’s train managers once on board.
The trial is currently being carried out on a limited number of Midland Mainline trains between Sheffield, Derby, Nottingham, Leicester and London St. Pancras. All eTickets are priced at just £6 one way, and will be available on selected off-peak trains throughout the Summer. One of the many benefits of being able to [email protected] is that tickets can be booked up to 6 pm the day before travel, and can be printed out any time up to departure, subject to availability.
Jamie Burles, Commercial Director for Midland Mainline says:
“We’re extremely pleased to be the first train operator to trial the [email protected] facility. We’re constantly looking for new and innovative ways to improve our customer service even further, and by offering more flexibility when booking tickets, we’re certain that more people will want to take advantage of our great value fares.”
If successful, the [email protected] facility will be rolled out on a permanent basis, and will be available on even more Midland Mainline services.