JAL expands interline eticketing

Japan Airlines (JAL) is offering e-tickets to passengers who travel on JAL and connect onto flights operated by Singapore Airlines and its subsidiary airline, Silk Air.
Up until now passengers who traveled on JAL international flights and used Singapore Airlines and Silk Air connection flights have been issued with separate conventional paper tickets in advance of travel. Now JAL passengers traveling on these routes can purchase one paperless e-ticket making travel stress-free, and connections easier and smoother.
E-tickets can easily be purchased for all fares directly with JAL either through its reservation centers or its Web site. Tickets can be purchased up until 14:00 the day before the departure date using the JAL Web site (payment by credit card only). E-tickets can also be bought through an IATA travel agent.
Once all relevant travel information such as a passenger’s name, travel dates, flight numbers, has been recorded in JAL’s reservation system, passengers receive by email (PDF format) or fax a confirmation of their e-ticket booking. Passengers need only provide identification, such as their passport, at the airport check-in counter to collect their boarding pass.
As customers no longer have to wait to receive tickets in the mail, e-tickets greatly reduce the time it takes for a ticket to be processed making, in particular, urgent trips far easier. E-tickets avoid the inconvenience of lost paper tickets, and are easier for both the airline and travel agents to manage, saving the customer both time and money.
Including Singapore Airlines and Silk Air, JAL has now built interline e-ticketing partnerships with 13 airlines worldwide. JAL’s first e-ticket partnership was with American Airlines from March 1, 2005. Last year JAL also established e-ticket partnerships with British Airways, Hawaiian Airlines, and United Airlines.
This year, JAL has continued to actively expand its e-ticketing alliances by making partnerships with Alaska Airlines (March 30), Air France (June 13), Air New Zealand (June 15) Cathay Pacific Airways (June 29), Continental Airlines (July 13), Aloha Air (July 13) and most recently Thai Airways (July 24).
Passengers can also purchase e-tickets when they travel on routes using JAL code share flights, and flights operated by JAL Group subsidiaries, Japan Asia Airways (JAA) and JALways.
JAL will continue to actively expand its e-ticketing alliance with other airlines replacing paper tickets with e-tickets with the aim of making passenger air travel more convenient.
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