Octopus Travel has become the preferred supplier of internet booking solutions to Australian Harvey World Travel.The agreement follows the announcement that Harvey World Travel is to partner with Virgin Holidays in an aim to create the ‘next generation’ of British travel agent with a network of 300 dual branded high street stores.
Appointing Octopus as preferred supplier is a first for Harvey World Travel and follows a previously successful relationship, which saw the companies undertake joint promotions and incentive schemes, under the guidance of dedicated Octopus Account Manager David Smith.
Octopus provides bespoke services, developed in partnership with Harvey World Travel, including management information reports, a valuable tool enabling the company to track the numbers of reservations that are made online. This service has enabled Harvey World Travel to monitor each of its branches’ progress with the development of a league table, offering its staff further incentives to work more pro-actively. The league table also allows Harvey World Travel to reward and troubleshoot accordingly, resulting in enhanced performances from its branches. In addition, Octopus offers Harvey World Travel a co-branded PC screen especially designed for public view.
“We are delighted to be formalising our relationship with Octopus Travel,” said John Donnelly, Managing Director, Harvey World Travel. “We are keen to partner with like-minded companies, as we demonstrated in our alliance announcement with Virgin Holidays and the synergy between ourselves and Octopus is fantastic.”
Octopus also operates an efficient commission process offering Harvey World Travel and its additional travel agents instant commission. “Over £20million of travel agents’ commission goes unclaimed each year and our commission system ensures that agents receive their fee instantaneously,” said Patrick Lukan, UK Country Manager, Cendant Corporation.