JAL expands e-tickeing to Air France

Passengers traveling between Japan and Europe using JAL code-share flights operated by Air France can now purchase an interline ticket for the whole of their routing. Up until now passengers traveling on JAL international or intra-Europe connection code-share flights operated by Air France have been issued with conventional paper tickets in advance of travel.

Now JAL passengers traveling on routes served by these flights, as well as on other Air France connection services, can purchase one paperless e-ticket making travel stress-free and connections easier and smoother.

JAL offers it customers 34 international non-stop round-trip flights per week between Japan and Paris, Charles de Gaulle airport including 10 flights per week between Tokyo - Paris, and 7 daily flights between Osaka (Kansai airport) - Paris on JAL code-share flights operated by Air France. JAL operates its own aircraft 10 times a week between Tokyo (Narita) and Paris, and daily between Nagoya (Centrair) and Paris.


Passengers can connect via Paris onto intra-Europe JAL code-share flights operated by Air France serving Berlin, Copenhagen, Dusseldorf, Hamburg, Munich, Prague, Stockholm and Warsaw. Other destinations can be reached by using one of Air Frances’s numerous connection services.



E-tickets can easily be purchased for all fares directly with JAL either through its reservation centers or its Web site. Tickets can be purchased up until 14:00 the day before the departure date using the JAL Web site (payment by credit card only). E-tickets can also be bought through an IATA travel agent.


Once all relevant travel information such as a passenger’s name, travel dates, flight numbers, has been recorded in JAL’s reservation system, passengers receive by email (PDF format) or fax a confirmation of their e-ticket booking. Passengers need only provide identification, such as their passport, at the airport check-in counter to collect their boarding pass.


As customers no longer have to wait to receive tickets in the mail, e-tickets greatly reduce the time it takes for a ticket to be processed making, in particular, urgent trips far easier. E-tickets avoid the inconvenience of lost paper tickets, and are easier for both the airline and travel agents to manage, saving the customer both time and money.


Air France is the sixth airline it has established an e-ticket partnership with. JAL has already established e-ticket partnerships with American Airlines (March 1, 2005), British Airways (June 13, 2005), Hawaiian Airlines (July 19, 2005), United Airlines (December 14, 2005), and Alaskan Airlines (March 30, 2006).


JAL will continue to actively expand its e-ticketing alliance with other airlines replacing paper tickets with e-tickets with the aim of making passenger air travel more convenient.