Qantas has been named one of the world’s top airlines in the prestigious Skytrax Awards - the world’s largest airline passenger survey. The Executive General Manager of Qantas, Mr John Borghetti, said Qantas was named the world’s number two airline for the second consecutive year, behind oneworld(TM) partner British Airways.
Qantas also won the Best Airline-Australasia and Best Airline-Trans Pacific awards, for the third and second years respectively.
“International aviation is one of the most competitive businesses in the world and it is a testament to Qantas’ standards that we have held our number two ranking in both 2005 and 2006 while some very strong competitors experienced a fall in their survey ratings,” Mr Borghetti said.
He said the Skytrax awards were regarded as a primary benchmarking tool for passenger satisfaction levels of airlines throughout the world.
“Skytrax is judged by more than 13.6 million travellers, which makes this survey a particularly important indicator of our customers’ satisfaction levels,” Mr Borghetti said.
The Chief Executive Officer of Skytrax, Edward Plaisted said Qantas’ second place, repeating its 2004/05 performance, demonstrated that Qantas was well established amongst the world’s top quality airlines.
The 2006 Skytrax awards involved a nine-month worldwide survey of over 13.6 million air travellers from 93 passenger nationalities who submitted nominations for the key Airline of the Year category, plus a wide range of regional and product and service categories.