John Q. Hammons has announced that its Homewood Suites by
Hilton Greensboro in North Carolina recently was honored with four awards
from the Homewood Suites by Hilton brand. This is the first time that
one hotel within the brand?s 175 properties has achieved four awards in
one quarter. The Homewood Suites by Hilton Greensboro is managed by
Springfield, Mo.-based John Q. Hammons Hotels & Resorts, LLC, the nation’s
leading independent builder, developer, owner and manager of upscale
full-service hotels, resorts and suites.
The Homewood Suites by Hilton brand awards are based on customer feedback
scores across all properties, including criteria such as the level of
cleanliness maintained, and the helpfulness and efficiency of hotel staff.
The Greensboro property was commended for its exceptional hospitality and
attention to detail during Q1 2006 with the following awards:
á 1 Front Desk
á 1 Maintenance Department
á 3 Housekeeping Department
á 7 for Overall Cleanliness
“These awards embody the high standards of service our entire hotel staff
delivers daily,” said Imran Hussain, general manager of Homewood Suites by
Hilton Greensboro. “To recognize the staff’s hard work and continued
dedication to hospitality excellence, we will be rewarding everyone with a
celebration this summer.”
The property has been recognized previously for its outstanding service
and overall excellence. In March 2006, Imran Hussain was honored as one
of the top General Managers of the Year at the brand?s annual General
Manager and Directors of Sales conference.
“The honors recently bestowed to the Homewood Suites by Hilton Greensboro
are testimony of the consistent, exceptional service that all John Q.
Hammons properties deliver,” said Mr. John Q. Hammons, founder, chairman
and chief executive of John Q. Hammons Hotels & Resorts, LLC. “We
continue to be committed to providing the best possible experience for our