Hampshire Hospitality & Leisure is selecting TravelCLICK’s iHotelier central reservation system (CRS) to drive the company’s total distribution strategy including website reservations and GDS connectivity. The hotel company strives to increase online demand by promoting its more than 200 package vacations to international travelers.
A multi-country hotel company, Hampshire Hospitality & Leisure required an integrated distribution platform. The complete iHotelier solution allows the company to control all distribution channels - including web and GDS - from one web-based interface. On it’s website, www.hampshire-hotels.com, Hampshire Hospitality & Leisure sought a solution that enabled visitors to search for hotels based on destination.
Using iHotelier’s area search functionality, guests can search for hotels by region, hotel name or package preference. Consumers can easily compare search results side by side, displaying all the necessary information to make an educated decision. With iHotelier’s intuitive, award-winning booking engine, guests experience an interactive shopping experience where with just one click, inventory and rates display in real time, all on a single screen.
“iHotelier gives us the power to customize and market a large range of packages based on guest needs,” said Mrs. Janneke Nijenhuis, Commercial Director of Hampshire Hospitality & Leisure. “This not only makes our site more dynamic and customer-friendly, but it increases guest satisfaction and loyalty while driving more online revenue. TravelCLICK’s European-based service delivery team understands our needs and has helped us implement industry best practices both online and on the GDS.”
“iHotelier’s sophisticated area search function was a perfect match for Hampshire Hospitality & Leisure requirement,” said Jan Tissera, President of TravelCLICK International. “With hotels spanning six countries, Hampshire can focus their marketing dollars on driving business to one brand website, and let the guest determine which property best meets their needs through an engaging, easy-to-use booking interface.”