Hilton family launches agent portal

Hilton Family of Hotels is launching a new travel agent information and booking portal in a bid to provide an easy and uniquely tailored online experience for travel agents.www.hiltontravelagents.com offers easy access to the nearly 2,800 hotels worldwide within the Hilton Family, and provides robust hotel search and booking tools, rich hotel content, and convenient access to agent services and resources and the Unlimited Budget(R) travel agent incentive program.

“Much in the same way we have developed critical CRM (which stands for Customer Really Matters) programs for our guests, we strive to enhance our relationship with travel professionals through touch points that are most efficient and meaningful for them. The Hilton Family of Hotels has created a one-stop, dedicated portal where any travel agent planning a trip easily can find information they need,” said Bala Subramanian, senior vice president, distribution and brand integration for Hilton Hotels Corporation. “While catering uniquely to the travel agent through a committed site, the Hilton Family of Hotels is dedicated to making it easier for travel agents to create memorable experiences for leisure travelers and an easy travel planning experience for their business travel customers.”

“Our goal with this service-oriented travel agent portal is to make it even more convenient for travel agents to find the right hotel accommodations and the most ideal services and packages to suit their customers’ needs and desires, while enabling travel agents to fully benefit during that process,” said Subramanian.

The commission inquiry functionality is currently available for hotel bookings in North America and the Unlimited Budget travel agent incentive program is available to U.S. agents for hotel bookings in North America.