Delta Air Lines is adding new functionality to its delta.com Web site in a bid to to provide customers with more control and flexibility when booking travel.
With Delta’s new online booking tools, customers can create their own itineraries by first selecting outbound flights and then choosing return flights from an expanding list of worldwide destinations.
Enhanced search features include:
-Choose a flight “anytime” during a particular travel day
-Find flights up to three days before or after a requested departure and return date
-See all the best deals available in an entire month to destinations worldwide, in just one click
-View prices to a specific destination for a month of weekend choices
Lee Macenczak, Delta’s executive vice president of sales and customer service, says “These new delta.com features will expedite the booking process and help our customers find the flights that are right for their schedules and their wallets.”
Macenczak added that enhancements to Delta’s Web site over the next few months will include:
-Foreign language versions including Spanish
-Expanded PDA accessibility for on-the-go access
-Online check-in for return flights when within 24 hours of originating flight
Customers may visit delta.com to book their next flight, check-in online, print their boarding passes, change their tickets, or simply get the latest Delta news. Passengers also can avoid up to $15 in booking fees when they fly on a round-trip ticket purchased directly at delta.com. Additionally, customers can take advantage of Delta’s Risk-free Cancellation policy that allows them to cancel certain tickets within 24 hours without penalty if they find lower fares anywhere else or if their travel plans change.