Mercator, the Dubai-based IT division of the Emirates Group, has signed up Africa’s biggest airline, South African Airways (SAA), as a customer for its RAPID revenue accounting system. South African has selected the passenger revenue accounting version of the industry leading system as part of its current initiative to streamline processes, drive down costs and meet stringent auditor requirements.
Tryphosa Romano, South African’s Chief Financial Officer, said: ‘Revenue accounting is a key factor in our ongoing success, and Mercator’s RAPID will become one of the most critical systems within South African. It will give us a stream of valuable financial and strategic information, allowing us to compete effectively in increasingly crowded skies.’
The RAPID system takes the information printed on airline passenger tickets and analyses it to produce valuable management information. South African will be able to use this data to make informed decisions, quickly and with confidence. Benefits also include the swift determination of revenue, boosted productivity and efficiency, slashed accounting costs and refined processes.
Implementation has already started and will be completed by August 2006. As an interim measure during this time, South African will use Mercator’s outsourced revenue accounting service operated from its data centres in Dubai.
Once implementation has been completed, South African Airways will then provide outsourced revenue accounting services to its alliance partners such as Air Tanzania, South African Airlink and South African Express, with an option to offer services to more airlines in the future.
Patrick Naef, Senior Vice President IT - Mercator, said: ‘This deal confirms our belief that our unequalled product quality, combined with more than two thousand man-years of revenue accounting experience, makes us the first choice supplier for airline revenue accounting bureau services.’
South African Airways was established in 1934 and was one of the first national airlines in the world. It flies to 34 cities in 26 countries, using a modern fleet of 58 aircraft. The airline carries more than seven million passengers a year.
South African Airways joins Mercator’s growing list of customers for its accounting systems, which includes airlines such as Emirates, SriLankan, British Airways, Qantas, Air New Zealand, Malaysia Airlines and Singapore Airlines