First Crowne Plaza hits Jacksonville

InterContinental Hotels Group has announced the opening of its latest Crowne Plaza hotel in Jacksonville, Fla.The hotel, which is the brand’s first in the Jacksonville market, underwent a $3 million renovation prior to opening as a Crowne Plaza. With the addition of the Crowne Plaza Jacksonville-Riverfront, there are now 11 Crowne Plaza hotels with more than 2,800 guestrooms in the state of Florida.


“This is the sixth hotel to be added to the Crowne Plaza portfolio in North America this year,” said Kevin Kowalski, vice president, brand management, Crowne Plaza Hotels & Resorts. “We look forward to providing our industry leading meetings service and a great night’s sleep via our Sleep Advantage program to our guests in Jacksonville, Fla.”

The Crowne Plaza Jacksonville-Riverfront features the newly introduced Crowne Plaza Sleep Advantage which is available at all Crowne Plaza hotels in the U.S., Canada and Mexico. The Sleep Advantage encompasses the entire sleep experience, from training staff on how to create and maintain a restful environment to providing innovative products and services. Program components include new bedding, guaranteed wake-up calls, designated quiet zones, night lights, drape clips, sleep CDs, sleep tips and amenities such as eye masks, ear plugs and lavender spray.

Also consistent with the Crowne Plaza brand, the hotel offers a comprehensive meetings package to ensure a seamless planning process and exceptional meeting experience consisting of three key components: a Two-Hour Response Guarantee, Crowne Meetings Director and a Meetings Daily Debrief. The Crowne Plaza Jacksonville-Riverfront has nearly 12,000-sq. ft. of flexible meeting space including 13 meeting rooms and an 80-foot yacht, also available for business meetings and social functions.


The property is situated in downtown Jacksonville, overlooking the St. John’s River. Recent renovations to the 292-room hotel include new wall and floor coverings in all meeting rooms as well as extensive upgrades to the hotel’s public areas. During a previous $1 million renovation in 2005, the hotel received new wall, window and floor coverings in all guestrooms as well as updated vanities and bathtubs.

All guestrooms offer a private balcony, many overlooking the St. John’s River. Guest room amenities at the property include: air conditioning, dual telephone line with voice mail, an executive desk, coffee maker, hair dryer, in-room safe, make-up mirror, iron and ironing board. The Crowne Plaza Jacksonville-Riverfront also offers a riverfront pool and sundeck, fitness center, business center, gift shop, 24-hour front desk, express and in-room video checkout, same day laundry and valet and covered parking. High speed internet access is offered in the hotel’s lobby, function space and guestrooms, both wired and wireless is available. The hotel has two dining facilities. Ruth’s Chris Steakhouse offers fine dining, while casual dining is available at American Grill. A Starbucks kiosk is also located on site.

“We’re proud to introduce Crowne Plaza as an upscale alternative in Jacksonville’s beautiful downtown riverfront,” said Michael Keeler, general manager, Crowne Plaza Jacksonville-Riverfront. “Crowne Plaza’s signature guest programs, THE PLACE TO MEET and Sleep Advantage provide tremendous value to our guests.”