New terminal for Paris-Orly West

On 3 April, passengers at Paris-Orly West airport will find a completely refurbished, more spacious Hall 2, with improved services in terms of both passenger comfort and quality. Paris Airports Authority and Air France look forward to welcoming Air France’s La Navette shuttle passengers to the new Hall 2 at Paris-Orly West

After thirteen months of renovation work, Paris Airports Authority has provided Air France passengers with upgraded facilities.

 

Passengers at the terminal, who often travel on business, will discover that this renovation includes some immediately perceptible benefits such as:
—Streamlined access: boarding and disembarkation are made faster and easier thanks to clearly defined areas. Security checkpoints are grouped in a single dedicated area to reduce waiting time.
—Optimized check-in areas: check-in counters for all destinations have been designed to streamline check-in procedures, giving passengers greater autonomy, reducing queues and providing Air France with greater flexibility in passenger handling.
—New services for passengers: self-service kiosks, lounge, bar, TVs broadcasting airport programs, business areas, children’s areas etc.
—An automatic sorting system ensures that baggage is routed faster to the aircraft.

As from next Monday, La Navette shuttle flights to Bordeaux, Marseille and Toulouse, as well as flights to Lyon will be handled in the refurbished Hall 2.
La Navette shuttle flights to Nice will continue to fly out of Hall 1 until June, to ensure the smooth implementation of the flight schedule in Hall 2 during the initial roll-out of the new facilities.

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“Paris Airports Authority has developed a strategy focused on ongoing improvement to passenger services. To achieve this, we have designed new facilities and invested heavily in our Paris hubs. The refurbishment of Hall 2 at Paris-Orly West is an illustration of this strategy and shows that close cooperation with airlines is beneficial for all concerned, and especially our passengers”, commented Pierre Graff, Chairman and CEO of Paris Airports Authority.
“The renovation work at Hall 2, conducted by the Paris Airports Authority, went very smoothly”, said Jean-Cyril Spinetta, Chairman and CEO of Air France.

“With the roll-out of the e-services chain, which is very popular with our customers, Hall 2 passengers will benefit from easier and faster access to planes, and greater autonomy. Thanks to the dedication and continued efforts of Air France teams, Paris-Orly West’s operational efficiency and flight punctuality are among the best in Europe, and play a major role in the success of our domestic network” he said.

Paris Airports Authority alone invested approximately 27 million euros.
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