Amtrak is launching a Spanish language version of its Web site that is accessible at both www.Espanol.Amtrak.com and at www.Amtrak.com.
In addition, Amtrak also provides telephone customer service in Spanish, available at the railroad’s toll-free number, 1-800-USA-RAIL.
“Spanish is second only to English among western languages used on the internet worldwide today,” said Matt Hardison, Amtrak Chief of Sales Distribution and Customer Service. “With 400 million Spanish-speaking people around the globe, we are very excited about expanding our on-line reservation and information system to this audience.”
Amtrak recently implemented an advanced voice-activated telephone system (“Julie”) and electronic ticketing kiosks (“Quik-Trak”).