Embassy Suites picks Best of the Brand

Embassy Suites Hotels
recognized its top hotels during an awards ceremony at the brand’s
annual General Manager and Directors of Sales conference, held in
Austin, Texas.More than 40 awards were presented to
hotels chosen from the brand’s portfolio of more than 180 hotels
throughout the United States, Canada, Mexico and South America. Each
honored hotel received a trophy, monetary prize and individual
recognition during the conference.

“Each of our hotels and their team members work extremely hard to
deliver the ultimate in guest satisfaction for which the Embassy brand
is known,” said David Greydanus, senior vice president, brand
management, Embassy Suites Hotels. “Everything they do—from providing
a hot, cooked to order breakfast each morning to a comfortable bed for
travelers each night, and highly valued services in between that enable
guests to be more productive—helps ensure guest loyalty. We are
pleased to honor the Embassy Suites Hotels that epitomize what our brand
is all about—guest satisfaction and a high level of customer
service.”

The Connie Awards, named in honor of company founder Conrad Hilton, are
awarded based on three key components, including: quality assurance
audits measuring cleanliness, condition and brand standards; customer
scores rating staff service; and customer service scores rating the
quality of the hotel’s physical accommodations. The top three hotels to
receive Connie Awards included:

—Embassy Suites Hotel - Lubbock, Texas

—Embassy Suites Hotel - North Charleston-Airport/Convention Center, SC

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—Embassy Suites Hotel - Portland-Downtown, Ore.

The Hervey Feldman Award, named in honor of one of the pioneers of the
Embassy Suites brand and the brand’s first president, recognizes the
Embassy Suites General Manager of Year. The 2005 honor went to Peter
Steketee, general manager of the Embassy Suites Hotel - Tampa - USF/Near
Bush Gardens, FL.

Brad Zimmer, director of sales at the Embassy Suites Hotel - Syracuse,
NY, was awarded Director of Sales of the Year, while the sales team at
the Embassy Suites Hotel - Des Moines - On the River, Iowa was awarded
the Sales Team of the Year Award. The awards are given to individuals
who demonstrate leadership, accountability, business sense and
creativity in the area of sales for their hotel.

Special conference recognition went to Lou Weckstein, former President
of John Q. Hammons Hotels & Resorts, LLC and Perry Sorenson, former EVP
and COO of Outrigger Enterprises, Inc. for their outstanding service and
commitment to the Embassy Suites Hotels brand. Both gentlemen have been
instrumental in the founding, development and growth of the Embassy
Suites brand and have made significant contributions.
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