Hotel hygiene specialist Check Safety First is implementing its E-Cristal risk management audit system for hygiene across the Viva Wyndham and Occidental hotel chains in the Bahamas, Antigua and Aruba.
The new contracts mark the company’s entry into the English speaking Caribbean, and build on the strong client base it has established throughout the neighbouring Dominican Republic and Mexico.
“The new deals are a significant step forward for us,” said Mark Harrington, CEO at Check Safety First. “These two new deals with large hotel operations will enable us to better service new territories in the Caribbean.”
Given the number of legal complaints made by unsatisfied guests, health and safety is moving up the agenda for both hoteliers and tour operators. The effects can be damaging to a hotel’s reputation and ultimately its profitability.
Check Safety First developed E-Cristal, an electronic auditing tool used to monitor and record hotel hygiene standards. Based on the Cristal program, a hygiene standard developed in accordance with guidelines from the World Health Organization and national and international laws, E-Cristal ensures that all information gathered is electronically recorded and immediately sent to the hotel’s health and safety manager via email.
The system also offers advice on necessary improvements as well as estimated timeframes for their implementation. This provides managers with more accurate information on standards throughout their hotels and enables them to take the appropriate action to maintain high levels of hygiene.
“E-Cristal helps us to expand into these territories by enabling clients to manage hygiene standards online, but we’ve also been working hard to develop the support infrastructure behind the scenes and it’s fantastic to have two such big names on board so soon. We now plan to begin to expand our operations in the Caribbean over the coming months and develop prospective clients in Jamaica, St Lucia and Barbados.”