Fairmont Hotels & Resorts has announced complimentary high-speed Internet access throughout its portfolio. The announcement, following the rollout of self-service check in lobby kiosks, is the company’s latest in a series aimed at offering guests an even greater level of service during their stay.
“Today’s announcement is a first for a luxury brand,” states Jeff Senior, senior vice president, marketing and sales. ” Our commitment to offer high speed Internet access free of charge allows us to reward our most frequent guests and corporate travelers with benefits they have told us in feedback sessions are key to a successful stay.” He continued, “We are consistently striving to deliver the most effective technology services to our guests, building upon our major investment in this area.”
By unifying its core applications and network infrastructure across the portfolio, Fairmont has created a seamless communications platform capable of sharing information and promoting consistent operations across its entire brand. Key advantages for tech savvy travelers staying with Fairmont include their own fully routable IP address, VPN connectivity and a destination portal providing instant access to email, local attractions, weather updates, and more.