AMResorts is making changes at its management level. Effective immediately, former Sunscape Puerto Aventuras Riviera Maya, Mexico General Manager Rod Gahr has been promoted as the company’s Corporate Director of Entertainment and responsible for assuring brand quality, a newly created position.Roberto Garrido will take over Gahr’s former position. Garrido has served in managerial positions within the AMResorts portfolio for some time in the Dominican Republic and this is his first foray into Mexico.
A consummate troubleshooter and perfectionist at the ultimate guest
experience, Gahr moves up to a position that is key in the success of
“As we continue to grow, It was important for us to recognize the
need to create a position that completely focused on the guest experience,” said AMResorts President Alex Zozaya.
“With Rod Gahr as our new Corporate Director of Entertainment and responsible for brand quality assurance, our commitment to unparalleled quality, superior service and top-notch entertainment experiences is clear. We are not the ordinary all-inclusive resort company. We aim to exceed our client’s expectations every day.”
Gahr will be based in Mexico and will oversee and implement new entertainment programs, as well as maintain the service and quality component of the guest experience at the company’s 11 resorts.
“I’m thrilled to have Roberto take the reigns at Sunscape Puerto Aventuras,” Robert Nöe, Regional Director of Operations.
“After our grand opening in April, we’ve had excellent feedback from guests, and have hosted hundreds of travel agents. I’m confident that he’ll be able to continue the success and build upon new opportunities for an excellent future.”