Airlines Opt for New Type of Website

Finnair and Maersk Air have launched calendar-led solutions on their websites, www.finnair.com and www.maersk-air.com, powered by Amadeus’ e-Travel Flex Pricer. Both airlines will now display a comprehensive choice of best fares, fare conditions, times, and extended date ranges on a single page. This increases convenience for travellers making their bookings online by offering them greater choice and visibility of available options, while improving profitability for the airline.

Flex Pricer is one of the most widely adopted online merchandising solution for airlines, enabling them to enhance loyalty levels and increase their yield.

A recent survey conducted by Amadeus e-Travel among 85 executives from 35 airlines highlighted the calendar display as the most important conversion factor on a website (90%) before other elements such as special offers (76%) and lowest fares (71%).

“Addressing the ever-challenging and diverse needs of Finnish and international customers, we have always looked for the best and most sustainable e-commerce technologies to also meet our profitability objectives,” said Tom Källström, Vice President e-Business at Finnair. “For this reason, we fully outsourced our self-service solution including the e-commerce engine, merchandising capabilities, and a personalised user interface to Amadeus e-Travel. As important as the technology itself, is the impressive expertise brought by their dedicated e-commerce support team.”

Maersk Air Sales and Marketing Director, Anne von Glasow, added, “Our website improvements provide our customers with a complete overview of all fares within +/- 7 days and covering all departures. We believe that Maersk Air’s new website is one of the most advanced IATA member airline corporate websites in Europe, utilising state-of-the-art technology from Amadeus e-Travel. They have enabled us to be the preferred airlines for our customers and reinforce our “Fly as you like” concept to boost conversion and loyalty levels.”

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“Amadeus e-Travel continues to support our customers’ e-business needs by investing and developing truly innovative solutions such as Amadeus e-Travel Flex Pricer,” said Jér™me Destors, Commercial Director Amadeus e-Travel. “Whether our customers want an off-the-shelf merchandising solution, up and running in just a few weeks or a fully tailored solution, we enable their e-business growth with best-in-class reliability levels.”
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