HotelREZ has signed over 320 hotel and group members in its first year of operation including, Fullers Hotels, Folio Hotels, Hand Picked Hotels, Exclusive Hotels, Down Hall Hotel and many more.
Designed to meet the specific needs of independent and small chain hotels, HotelREZ offers its clients a unique proposition covering the entire spectrum of demand generation, marketing and distribution technology - a package that works effectively, states Mark Lewis, Managing Director of HotelREZ, because it has been put together by individuals who clearly understand the market.
‘Everyone working for HotelREZ has experienced firsthand the travel and hotel industries and has been able to successfully transfer this knowledge into practical propositions for our customers.’
Enthusing about the work carried out by HotelREZ, Danny Pecorelli, Managing Director, Exclusive Hotels, said, ‘We needed to work with a company that was more customer-focused, and understood our markets, what we needed to do and exactly how to do it - and with HotelREZ, that is exactly what we found…the knowledge that we’ve imported from working with them is exceptional.’
Maggie Blandford, Group Sales Manager for Fullers Hotels agrees, ‘We’ve been with HotelREZ for just two months and have already seen a significant increase in profits. There are definite signs that we’ve now got much wider coverage and profile with agents than ever before. In fact, HotelREZ has opened up sources that were hitherto closed to us and we’re getting bookings from agents that haven’t used us before and from countries that were previously not covered on our marketing radar.’
Deborah Barnes, Group Sales Manager for Folio Hotels believes that such experience is essential in driving Folio’s business forward, ‘We are a fresh, dynamic company and feel that we will benefit from the hands-on approach of HotelREZ to help us to grow our business. Each hotel is highly individual and HotelREZ has a real understanding of our markets and our objectives.’
Deborah continues, ‘We need to maximise our markets and really work on our individuality. In the past, rate loading has caused huge frustration for us, and moving forward, HotelREZ will be able to address this. We are looking forward to reaping the benefits of the experience and track record of the people at HotelREZ.’
Having grown exponentially in the last year with over 320 partner hotel signings, Mark Lewis states, ‘I believe this is due to the experience and determination of our team, coupled with an array of products and services designed to meet the specific needs of our clients. We pride ourselves on our understanding of our partner hotels business needs and work closely with them to maximise their revenue while at the same time reducing the cost of distribution for them, we offer our partners solid account management and levels of support that often go way beyond their expectations of us.’