MICROS Systems, Inc. , a
leading provider of information technology solutions for the hospitality
industry, and Accor Hotels in Brazil, a division of the international
multi-brand hotel chain with thousands of properties, announce an
agreement to install MICROS’s Fidelio Front Office V7 property management
system (PMS) in five of the hotel chain’s key brands, including Sofitel,
Mercure, Novotel, Ibis and Parthenon, in Brazil’s major cities. MICROS’s Fidelio Front Office Version 7 manages reservations, front desk,
cashier, housekeeping, night audit, and standard reporting capabilities.
Its open systems migration enables better integration with the hotels’
central reservation system (CRS). Accor Hotels began implementing the
MICROS PMS in July 2002, and currently 84 hotels have completed
installation. MICROS-Fidelio Brazil continues to install the V7 system at
an average of 4 hotel locations per month. The deployment is expected to
be complete in September of 2005. Accor Hotels will add 20 new sites in
2005, and 20 new sites in 2006.

“Accor Hotels is a unique hotel chain in that the many brands under its
umbrella have very different styles. We had recently invested more than $7
million in our IT infrastructure and Oracle(R) platform. We needed to find
a system that could integrate with our CRS without disrupting the
integrity of our database,” explained Roland de Bonadona, Managing
Director and Officer of Accor Hotels in Brazil. “MICROS provides all the
functionality we looked for, while the service quality and professional
knowledge presented, ensured that we could meet our goals on schedule.”

“MICROS is the ideal partner for Accor, as we have extensive experience
with international hotel groups that have a broad range of brands to serve
and integrate,” explained Bernard Jammet, Executive Vice President, MICROS
Latin America. “MICROS’s Fidelio V7 was able to standardize Accor’s
operations across properties, which added efficiencies and depth to their
business information. We look forward to our continued relationship.”
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