Marriott Brands Receive Top Honors in Consumer Surveys

7th Feb 2005

Business and leisure travelers rank
Marriott International, Inc. hotels and resorts and its frequent travel
program, Marriott Rewards, at the top in the following current consumer
surveys:—Business Travel News—Today, three of the company’s brands received
the highest rankings in their categories in this year’s U.S. Hotel Chain
Survey, more than any other lodging company. Ranked number one by the
publication were Marriott Hotels & Resorts in the upscale category,
Courtyard in the mid-price with food and beverage category and TownePlace
Suites in the upscale extended-stay category. Both Courtyard and
TownePlace Suites earned top honors for the second year in a row. The
annual readers survey reflects the opinions of corporate travel buyers and
meeting planners based on a range of criteria, including ease of arranging
individual and group travel, helpful and courteous staff, quality of food
and amenities, and overall price-value relationship.

—Market Metrix—The quarterly survey, which provides rankings based on
customer satisfaction, named SpringHill Suites the number one upscale
hotel brand. The survey is based on 35,000 in-depth consumer interviews.

—Travel Weekly China—In its end of the year 2004 hotel rankings, the
magazine named Marriott International and its brands “The Best Hotel
Chain.” The 2004 award finalists were chosen by a distinguished panel of
judges comprised of well-respected travel professionals, university
professors and Chinese travel writers.

—Marriott Rewards, the company’s frequent travel program, was recently
voted the best by the readers of Global Traveler magazine. With more than
2,400 participating hotels in 64 countries, Marriott Rewards provides
travelers the opportunity to get to the places they dream of 30 percent
faster than with other leading programs.**

For reservations at any Marriott hotel brand, call (800) 228-9290, visit or contact a travel professional.


**Comparison based on seven nights at Starwood, Hilton, InterContinental
Hotel Group and Hyatt full-service hotels of similar quality and points
earned on dollars spent. Assumes standard award offerings for base-level
members. All comparisons made as of 1/05.



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