Continental Leads U.S. in Long-Haul Comfort

For the seventh year in a row,
Continental Airlines outranked all of its U.S. competition in
international long-haul service and comfort, according to results of a
survey of Conde Nast Traveler readers published in the magazine’s October
2004 edition. On transatlantic and transpacific flights, Continental Airlines ranked
higher than all U.S. carriers on the magazine’s lists of “Top Airlines.”

In both regions, Continental was the only U.S. airline to rank on the
top-5 lists of “Airlines with the Best Seats” and “Airlines with the Best
Service.”

Continental’s renowned BusinessFirst service has bested the premium-class
service offered by the airline’s U.S. peers in the Conde Nast Traveler
rankings since 1998. BusinessFirst also won the Best Executive/Business
Class award in the OAG Airline of the Year Awards in both 2004 and 2003,
based on voting by frequent flyers worldwide, and has ranked highly in
recent years in rankings by Business Traveler and SmartMoney.

Domestic

In the Conde Nast Traveler rankings, Continental also placed highest among
multi-class airlines for domestic travel, placing first among major,
regional and new-entrant carriers offering coach and first class service.
Continental, which continues to offer complimentary meals and in-flight
entertainment, as well as in-flight telephone and email service for a fee,
also ranked highest for onboard amenities, and bested the competition in
the airport lounge club rankings.

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Continental also ranked among the five domestic carriers offering the best
seats.

The Conde Nast Traveler rankings were compiled from surveys of more than
1,000 frequent business travelers.
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