Kowloon Shangri-La has recently enhanced its security system with the installation of a new guest lift key card system. The new system, which costed HK$100,000 to install, is part of the hotel’s continuous effort to step up security and is fully computerised. The new system will only grant registered guests access to guest floors whereby they will be required to insert their valid key cards into a card reader fitted in all guest lifts.
Thierry Douin, General Manager, said, “In today’s highly sophisticated environment where guests pay far more emphasis on safety and security than ever before, we believe that we play a major responsibility in exercising ‘optimum care’ to ensure our guests of a safe and comfortable stay with us”. Guest response has been very positive towards the new feature and they specially welcome the key card readers installed in all guest lifts as an added security for their privacy.
The new key card system complements the high standard of safety and security practice of Kowloon Shangri-La. Constantly placing a great emphasis on its safety features, the hotel has developed comprehensive systems for fire, food safety, health and emergency backup services. The hotel conducts internal safety audit periodically and views it very important in determining if the hotel’s safety management system is being implemented at a level consistent with international standards. In recognition of Kowloon Shangri-La’s best practice and tireless effort in this area, the hotel was the proud recipient of the highest rating from International Security Management (USA) in 1998.