MICROS Continues to Roll-out InterContinental

24th Aug 2004

MICROS Systems, Inc. , a
leading provider of information technology solutions for the hospitality
industry, and InterContinental Hotels Group, the world’s most
global hotel company, are pleased to announce that over 500
InterContinental Hotels Group hotels in North America have been
installed with the MICROS OPERA and MICROS OPERAXpress solutions. Over 750
IHG Hotels have been installed worldwide including 29 in Latin America,
122 in Europe, Africa, and the Middle East, and 110 in Asia Pacific.
InterContinental Hotels Group flags properties under the names
InterContinental, Crowne Plaza, Holiday Inn, Holiday Inn Express,
Staybridge Suites, and Candlewood Suites. MICROS OPERA and MICROS OPERAXpress software were chosen by IHG as one of
its preferred PMS solutions. An aggressive rollout commenced in January
2004. OPERA and OPERAXpress are being rolled-out in conjunction with HIRO,
IHG’s revenue management system. Both OPERA products offer tight
integration to HIRO and Holidex, IHG’s central reservations system.
Numerous hotels have opted to install the OPERA Enterprise solution adding
additional modules such as Sales and Catering. In addition, IHG will beta
test the MICROS OPERA kiosk module at the highly anticipated Hotel Indigo
opening in Atlanta in the fall of 2004.

“We have been extremely impressed with the smooth and efficient roll-out
of OPERA to the IHG portfolio of hotels,” stated Angela Brav, Senior Vice
President, Applied Technology for InterContinental Hotels Group. “OPERA
has proven its scalability across all of our brands including limited
service, full service and extended stay. MICROS has been a true partner in
this aggressive technology initiative.”

“MICROS is committed to our broad-reaching partnership with IHG and the
success of this initiative,” stated Robin Layman, Vice President, IHG
Business Unit for MICROS. “We brought together a team of over 100 first
rate resources dedicated to this roll-out effort. This infrastructure
allows MICROS to take over 70 hotels live each month, providing superior
training and support for the hotels, ensuring a smooth transition.”


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