VeriSign and Singapore Extend Global SMS Services

2nd Aug 2004

VeriSign, a leading provider of intelligent infrastructure services that make the
Internet and telecommunications networks more reliable and secure, today
announced an agreement with Singapore International Airlines (SIA) to
enable customers to check-in to flights from their mobile devices, using
global, two-way Short Message Service (SMS). SIA expects that this service
will dramatically reduce airport wait-times, and plans to extend this
service to all Star Alliance partner flights, as well as to flights on
other carriers with whom SIA has agreements. VeriSign’s Intelligent Messaging Network provides two-way messaging across
virtually all popular mobile devices that support the capability, and
offers various service options including short codes and global access
numbers. Two-way messaging enables high-value services like actionable
alerts and purchase transactions to be deployed on mobile devices around
the world.

With the launch of SIA’s SMS Check-in, SIA’s frequent flyers (PPS Club and
KrisFlyer members) and registered users of the SIA Web site can use their
mobile phones to check-in for flights departing from 12 selected cities,
including Auckland, Bandar Seri Bagawan, Bangkok, Chennai, Christchurch,
Dhaka, Hanoi, Kuala Lumpur, Manila, Penang, Singapore and Taipei.

“SIA is a wonderful example of a company that is using the power of
intelligent infrastructure to drive new sources of revenue and new levels
of customer satisfaction,” said Vernon Irvin, executive vice president of
VeriSign Communications Services. “VeriSign has been working with
Singapore International Airlines for several years to provide customers
with mobile alert services, advising travelers of upgrades, schedule
changes, and cancellations. VeriSign’s Intelligent Messaging Network
services will now enable SIA to take the next step in mobile
communications, by implementing highly reliable two-way messaging for
their customers.”

To take advantage of this new service, customers need to register at the
SIA Web site and make a one-time selection of the SMS Check-in
notification service under “My Flight Alerts.” Following a set of
easy-to-follow instructions, customers will receive a confirmation of the
check-in and the confirmed seating number. At the airport, customers need
only go to the “SMS / Internet Check-in” counter to pick up their boarding
passes and check-in their baggage.

“Working with VeriSign allows us to offer the SMS Check-in service as well
as providing flight and general information on SIA in the most convenient
way using a mobile phone and PDA devices,” said Yap Kim Wah, Senior Vice
President (Product and Services), Singapore Airlines. “We will continue to
roll out relevant programs that fit with the lifestyles of our customers.”



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